How Subscriptions Work
Shop your favorite product(s)
Select the "Subscribe & Save" option
Choose your delivery frequency
Add product to your cart & treat yourself!
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The subscription allows you to save a total of 20% on all your orders and to take full advantage of all the benefits of Good Protein, at a low price. A minimum of 2 shipments is required to subscribe - change or skip your orders at any time. If you cancel before 2 shipments have been received, you will be charged the regular price of the product
If you choose the subscription option, you will receive orders with automatic renewal and will save 20% on our products at all times. Moreover, the subscription is very flexible according to your needs: you can choose to receive your orders every 30, 45 or 60 days, depending on how often you use our products. You can modify and manage your subscription at any time, as you wish!
Since you can choose your own delivery frequency, you will be charged according to it. If you order every 45 days for example, you will therefore be charged every 45 days only.
Once logged into your account, you can do everything yourself! In the "Delivery Schedule" tab, you will find the schedule of your next deliveries. If you're going on a trip and you want to skip your next delivery, it's possible to do so. If you go to the "Subscriptions" tab, you will see your product in subscription, as well as the subscription details. To the right of it, you will see an "Edit" button (on mobile phones, you must drag the screen to the right to see the button). By clicking on this button, you will have access to change your flavour combinations for your next orders, change your delivery frequency or simply terminate your subscription.
If you have received an order confirmation for an order that you do not want, it is possible for us to cancel it, if the order has still not been processed. However, if the order has already been processed and sent for delivery, it is unfortunately impossible for us to cancel it at this point.
If you absolutely do not want an order that has already been shipped, it is possible to return it and get a refund, from which the shipping costs for the return will be deducted. In this case, simply contact us at firstname.lastname@example.org!