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    60-day Satisfaction Guarantee

    Try Good Protein Risk-Free

    60-Day Satisfaction Guarantee

    Still not sure? Try Good Protein for a full 60 days to see if it's right for you. If you don't love it, our customer service team will take care of it

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    FAQ

    Are your products high quality?

    Our manufacturer holds SQF (Safe Quality Food) certification from GFSI (Global Food Safety Initiative) (https://www.sqfi.com/our-program/what-is-sqf), which means that each ingredient used in our products is assessed for its level of risk to consumer health or food fraud. Analyses are then carried out on the various ingredients and on each batch of mixes, to offer you a safe, quality product.

    What is your 60-day Satisfaction Guarantee?

    If you’re trying us for the first time and aren’t totally thrilled, no stress! If your bag is at least half full and wish to return it within 60 days of your delivery date, we’ll give you a full refund minus a 15% return fee. Prefer to exchange? No problem! You can swap your original item(s) for a different flavour with a $5 shipping fee (fees waived with subscription), and you can do this up to 2 times a year.


    For second (or third, or fourth, or... you get the jist!) purchases, you can only exchange an open bag for a different flavour with $5 shipping fee (unless you're subscribed, and then it's free!). You can enjoy up to 2 swaps a year.

    For any order-related issues, like if you receive the wrong product or a damaged product, just let us know at info@goodprotein.ca, and we'll sort it out quickly.


    Just a heads-up: accessories like the Shaker Bottle are excluded from this policy. 


    Click here to view the complete terms & conditions of our 60-day Satisfaction Guarantee, or contact us at info@goodprotein.ca for more details!covering the return shipping. 

    Will I lose weight by consuming your products?

    Our blends weren’t specifically created for weight loss, but they can easily be integrated into a healthy diet and training regimen that’s been designed for weight loss. Using high quality, functional superfood blends that are rich in nutrients is a great way to help achieve your goals. Talk to a healthcare professional before beginning any weight loss program and seek out a certified professional to design one tailored to you and your needs.

    Can I cancel my subscription at any time?

    If you've benefited from an extra discount on your first subscription order, a minimum of two subscription orders are required before canceling.  You can change or skip your orders at any time, but if you cancel your subscription before the second shipment has been received, you’ll be charged the regular price.

    Is the All-in-One Superfood Shake a meal replacement?

    Our signature superfood blend is not officially recognized as a meal replacement by government agencies in Canada. That said, it’s the perfect snack replacement! If you want a more robust intake of calories, you can add it to a smoothie with other fruits, vegetables, nuts and seeds.

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    Have any questions?

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